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DoorDash Data Breach Delivers Customer Information

Doordash Data Breach

“Change Your Password” is the advice for those affected by the DoorDash Data Breach.

DoorDash, the quick and easy food service app, has inadvertently delivered tasty consumer data right into the hungry hands of hackers. The DoorDash data breach is an example of how cybercrime hits close to home. For sure, cybercrooks sampled tasty morsels of customer, driver and merchant data.  

The company revealed in October 2019 that there had been a hack in their app, revealing information about merchants, drivers, and customers, totaling about 4.9 million people.

Here are five things you can do immediately in response to the Door Dash Data Breach:

  1. Do a data breach check right away
    Even if you are NOT a DoorDash customer you should run a data breach check right away. You need to find out if you have other accounts compromised in a data breach.
  2. Change your DoorDash password
    Having your password is like knowing the combination to your school locker. Change the password and keep everyone out.
  3. Be sure to change more passwords
    If you use our DoorDash password for other accounts (maybe other delivery services) change those accounts too.
  4. Keep track of what happens
    You should document what happens and what you find out. For instance, if you have to pay for credit repair services, make note of when you did it and how much it cost. That’s a step toward reimbursement.
  5. Think about a personal credit freeze
    If you discover cybercrooks have a handful of facts about you—passwords, account numbers, driver’s license—you may want to freeze your credit. It will stop anyone from successfully opening new credit accounts in your name…including you. Is that a hassle? Yes, but it could save you headaches later.

Click to tweet: Now the everyday apps we use are getting hacked. Check out this DoorDash data breach story.

Time Sensitive

Those who downloaded the app and began using it on or after the date of April 5, 2018 apparently were okay. Reportedly, the hack didn’t affect them. After the date, apparently, customers, drivers, and merchants who joined before that date had their information stolen.

The stolen data, according to reports, revealed the following information: addresses, phone numbers, and other similar data. DoorDash also reported in a blog that customers had the last four digits of their credit/debit card taken. Fortunately, CVV numbers were safe.

Finding out what went wrong.

DoorDash stated in their own online article that they have launched a full-on investigation of the matter through a third-party service. (DoorDash didn’t name the service.) For sure, they want to security measures and protect valuable information better. And they certainly don’t want another data breach like this one to happen again.

What did DoorDash say to their customers, shocked by the news?

After the breach, DoorDash suggested customers change their passwords, even though hackers didn’t steal them. They say it’s still a good idea to change passwords out of “an abundance of caution.”

DoorDash has been active in answering many pertinent questions to help out their customers to the best of their ability.

Use a Password Manager and Protect Your Accounts.

News of a data breach should remind how important it is to create complex passwords, and to use different passwords for all your accounts.

Here’s shocking news: 81% of all data breaches take advantage of either stolen passwords—as in stolen in a previous data breach—or from weak, even dumb (1234, default, etc.) passwords.

Don’t use a Password Manager?

What to create stronger passwords?

Want more reasons to change passwords regularly?

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